Pengalaman Pengguna Aplikasi Konferensi Video Google Meet Selama Pandemi Covid-19: Analisis UEQ
Keywords:
google meet, covid-19 pandemic, user experience, user experience questionnaire (UEQ), video conferencingAbstract
The Covid-19 pandemic has changed how we work, learn, and communicate. One of the key tools in responding to these challenges is video conferencing applications, such as Google Meet. This article explores user experiences with Google Meet during the Covid-19 pandemic using the User Experience Questionnaire (UEQ) method to analyze various aspects of user experience. The research steps in applying the UEQ data analysis method encompass data collection (scores) through the UEQ questionnaire, conducting descriptive analysis to identify trends and patterns in user experiences, and interpreting the results to comprehend their implications. The analysis outcomes aid researchers in summarizing user experiences, pinpointing areas for improvement, and offering pertinent recommendations. The Attractiveness variable receives a high score, reflecting a user-friendly and efficient interface. Perspicuity also obtains positive scores, indicating the ease of using the application. Efficiency and Dependability likewise achieve high scores, signifying that users perceive the application as reliable for important meetings. Stimulation and Novelty show a substantial improvement, indicating that users feel engaged and interested while using Google Meet. The UEQ analysis results provide valuable insights into how Google Meet has become an effective and satisfying solution to address the challenges individuals and organizations face during the Covid-19 pandemic. This article also discusses the implications of these findings in the context of education, work, and remote communication.
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