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Yosia Oktavian Pailan, Yulison Herry Chrisnanto, Asep Id Hadianna. Segmentasi Loyalitas Pelanggan Berbasis RFM (Recency, Frequency, Monetary) Menggunakan K-Means pada PD. Persada Ikan. SISFOTEK [Internet]. 2020Aug.19 [cited 2021Sep.21];4(1):167 - 11. Available from: http://seminar.iaii.or.id/index.php/SISFOTEK/article/view/207