1.
Rayzha Raka Putra, Tacbir Hendro Pudjiantoro, Ade Kania Ningsih. Sistem Penanganan Keluhan Pelanggan Di Hotel Xyz Menggunakan Metode Case Based Reasoning (CBR). SISFOTEK [Internet]. 2020Aug.19 [cited 2021Mar.3];4(1):172 - 175. Available from: http://seminar.iaii.or.id/index.php/SISFOTEK/article/view/208